Frequently Asked Questions
Learn how best to store your things with these commonly asked questions. We’ll make renting storage space, office space, and more easy!
Frequently Asked Questions
Whether this is your first time renting self storage or you’re a returning customer, there’s more to renting storage than simply placing your belongings in your unit and leaving. To help streamline your storage process from move-in to your final month, allow our team at My Garage Self Storage® to answer frequently asked questions about our self-storage.
Rental and Payment
To rent or reserve a storage unit, you’ll need a government-issued ID, payment method, and contact information such as a phone number and email address.
You can make your storage unit payments in person during our regular business hours, by mailing a money order or check, or through our online payment portal.
Determine what you plan to store and consider whether a small, medium, or large storage unit will best suit your needs. Use our online size guide to help you select the right unit.
That depends on various factors, such as unit size, location, and the type of unit you rent. Contact your local My Garage Self Storage® location for more information about pricing.
Features and Amenities
Climate-controlled storage units are kept at regulated temperatures regardless of the weather outside. These units create optimal conditions for storing temperature-sensitive items such as the following:
- Upholstered furniture
- Books and documents
- Electronic devices
- Musical instruments
- Photographs
- Artwork
We do! We have several packing and moving supplies for sale at our storage facilities. These supplies include packing tape, bubble wrap, and several sizes of moving boxes.
Yes! Several of our storage facilities offer outdoor, covered, and enclosed vehicle storage. These spaces vary in size and can accommodate a wide range of vehicles, including cars, RVs, and boats. Not all our storage facilities offer vehicle storage, so contact us to see if your nearby facility has any available options.
Drive-up storage units allow you to drive your vehicle through our facility and up to your unit door for a seamless moving experience. They are beneficial for storing large and bulky items, such as furniture and appliances.
information about pricing.
Self Storage Security
Although our features vary between facilities, some of the security features to expect include the following:
- Smart units
- 24/7 security video recording
- Fully fenced facilities
- Gated access
Gated access means that our storage facilities are only accessible through an electronic gate. For added security, those without access to their unique PIN will not be able to enter the facility.
Business hours are when our offices are open for customers to speak with a self storage professional. Access hours go beyond business hours and are when you can enter your storage unit.
Contact My Garage Self Storage® for More Storage Information Today
Do you still have some questions about our self storage? Contact our team or find your nearest My Garage Self Storage® location online to get your answers today!
Self Storage FAQs
Our FAQ page has the answers to a few of the questions we hear from our customers the most.
For pricing information, check out our rates page.
For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your storage unit.
If you don’t see the answer to your question, head to our contact page to drop us a line or give us a call today!
